CME was architected for multichannel messaging right from the start. You can deploy messages using whichever channel(s) you like, and different customers can get the messages using different channels based on their personal preferences.
We customise the channels in CME for each client based on what their business uses. Below is a list of the channels we have implemented:
Adding a new channel to CME, if you talk to your customers via a different channel, or you run a different channel that you want CME to support, then contact us